FAQ's
Shopping Information
Where is Ali Mart located?
Ali Mart is currently dealing online, but our office is located at Bahria Town Islamabad.
Order Information
How to place an order at Ali Mart?
You can place your order online at the Ali Mart website. To place an order at the Ali Mart store website, here are the easy steps to follow;
- Click on the product you like.
- Pick color and size.
- Click on “Add to Cart.
- Click on “Proceed to Checkout.
- Enter your name, contact number, and address from where you want your parcel to be delivered.
- Click on “Complete Order.
Is there any minimum purchase/order requirement?
No, we observe no purchase or minimum order requirement. You can order as many products as you like without getting bound to any minimum order requirement.
How can I get new stock updates?
You can subscribe to Ali Mart newsletter and receive recent updates on sales, and promotions offered by us.
Payment Information
What are the payment options available at Ali mart?
For users’ convenience and payment security, we support cash on delivery transactions only.
What are the delivery charges?
Ali Mart is currently offering FREE DELIVERY in Pakistan. There is no order or purchase limit.
Are there any hidden or additional charges?
We apply no hidden or additional charges on Ali Mart online shopping. All the prices mentioned at the Ali Mart store are inclusive of all the taxes.
Shipping Information
How many days Ali Mart takes to deliver orders?
We ensure the fastest order delivery in Pakistan. Ali Mart will deliver your shipment within 2-5 business days. However, it may take 5-7 business days to get your order delivered in case of technical or other issues.
Returns & Refunds
Can I replace my order?
At Ali Mart, we aim to provide 100% satisfaction to our customers with genuine and quality products. However, if you want to replace your order, you must have a fundamental reason behind it. Please read our Return & Refund Policy to understand how the order return process works.